For Patients
Resources for before and after your imaging exam
Empowering you on your imaging journey
resources and support for patients
Whether you want to schedule an appointment, need assistance with accessing your medical records, or want to find helpful information about insurance requirements and coverage, our dedicated team is here to help.
Schedule an appointment
Alexandria Radiology has two quick ways for you to schedule your next imaging exam. Choose from either of these options to call to schedule, or schedule online. Please have the order from your physician, and your insurance information available.
Appointment FAQs
What should I bring to my appointment?
Please bring your doctor’s order, your current insurance card, a valid photo identification card and a listing of any medications you are currently taking.
What happens if I miss my appointment?
What happens if I’m late to my appointment?
If you are more than 15 minutes late for a scheduled appointment, we will try our very best to work you into the schedule, however it may be necessary to reschedule your exam so as not to inconvenience our other patients. Upon check-in, one of our Patient Service Representatives will inform you of the anticipated wait time. At that time, you may choose to wait while we work you back into our schedule or you can reschedule your exam.
Access to your medical record
To arrange for release of your images on CD, please complete the Authorization to Disclose Health Information form.
In compliance with HIPAA regulations, CDs will only be released to the patient without authorization. If you are picking up images for someone other than yourself, you will need identification and written authorization from the patient. If authorization is already on file at AAR, only identification will be required.
As a service to our patients, AAR will provide one set of images to referring physicians at no charge. Additional copies are available to patients for a fee of $7.00 per CD.
Please call 48 hours in advance to the center where your exam was performed to pick up a CD or to have your records mailed to you.
Alexandria: 703-751-5055, opt. 3
Woodbridge: 703-494-3309, opt. 3
Make a payment
Billing and insurance FAQs
Who can I contact if I have questions about my bill?
For billing questions, please contact our medical billing partner, MBMS, and a service representative will be happy to assist you:
Medical Billing Management Services
c/o Association of Alexandria Radiologists, PC
PO Box 79537
Baltimore, MD 21279-0537
E-mail: billing@alexandriaradiology.com
Phone: 1.877.235.7686
Is Alexandria Radiology contracted with my insurance?
- Aetna
- Alliance
- Anthem
- BCBS Federal Employee Program
- CareFirst
- CHAMPVA
- Cigna
- Coventry Healthcare
- GEHA
- Golden Rule
- Humana Non-Medicare Plans
- Innovation Health
- Johns Hopkins US Family Health Plan
- Medicaid DC, Virginia, Anthem HealthKeepers Plus
- Medicare
- Meritain Health
- MultiPlan
- OneNet PPO
- TRICARE
- TriWest Healthcare Alliance
- United Healthcare
- WellNet Healthcare
- Workers’ Compensation Insurance Plans
Who do I contact if I’m having technical issues when paying my bill online?
For technical questions, please contact our medical billing partner, MBMS, and a service representative will be happy to assist you:
Medical Billing Management Services
c/o Association of Alexandria Radiologists, PC
PO Box 79537
Baltimore, MD 21279-0537
E-mail: billing@alexandriaradiology.com
Phone: 1.877.235.7686
Is there a self-pay cost difference between Alexandria Radiology and a hospital?
We value your feedback
Alexandria Radiology is dedicated to providing the highest quality service and ensuring your experience as a patient is a positive one. We invite you to share your feedback on Google. If there was anything about your experience that needs to be improved, please contact us so that we may give you our undivided attention.
