For Patients 2017-06-27T16:03:50+00:00

For Patients

Patient Forms

From Alexandria to Woodbridge we’ve got you covered! Click on See Our Locations below.

See Our Locations

Appointments

Call to Schedule

Often times your physician’s office will work directly with AAR to schedule an appointment for you. If you have been asked by your physician to make your own appointment, please call our scheduling team at 703.824.3260 – Monday through Friday from 7:30 a.m. to 5:00 p.m. Prior to calling, please be sure to have the following information handy:

  • Your physician’s or health care provider’s order
  • Insurance information

Online Scheduling

If online is more convenient for you, we are happy to accommodate your request for an appointment online, please click on Appointment Request Form link below to request an appointment, fill out the form and submit it and we will call you or email you with your appointment day and time within 24 hours.

Appointment Request Form

What to Bring

Please bring your doctor’s order, your current insurance card, a valid photo identification card and a listing of any medications you are currently taking.

Missed Appointments

At AAR, we realize that life happens, and you may have to reschedule or cancel your appointment. Please call us at least 24 hours in advance. To cancel or reschedule an appointment, please call 703-824-3260.

Late Arrivals

If you are more than 15 minutes late for a scheduled appointment, we will try our very best to work you in the schedule, however it may be necessary to reschedule your exam so as not to inconvenience our other patients Upon check-in, one of our Patient Service Representatives will inform you of the anticipated wait time. At this time, you may choose to wait while we work you back in to our schedule or reschedule your exam.

Pay My Bill Online

Association of Alexandria Radiologists Statements

You can pay your bill on line here at www.patientnotebook.com/AlexandriaRadiologists

Please note, should you experience any issues with our online bill payment option, please call our billing office at 1.877.235.7686. A client specialist will be happy to assist you with your payment.

We apologize for any inconvenience in advance, and we thank you for being a part of your health care team!

Billing and Insurance Information

AAR’s billing services team can assist you, your referring physician or healthcare provider, and your insurance provider with billing questions or concerns. Our billing staff is very knowledgeable and can most often answer any questions or resolve any issues fairly quickly. Should you wish to speak to one of our client specialists at our billing office, please call 1.877.235.7686 or if you prefer you may contact our billing office by mail or email – below:

Association of Alexandria Radiologists, PC
PO Box 79537
Baltimore, MD 21279-0537
E-mail: billing@alexandriaradiology.com

Request Your Medical Record

Please notify our office 48 hours in advance to arrange for a film or CD pick-up. If you have not called ahead for your film or CD pickup, we will be happy to accommodate your request however you may experience a delay as we accommodate your request. Please note that if your films or CD are stored in our offsite storage facility, you will need to make arrangements to return on another day.

To arrange for a film or CD of your images release, please complete the Authorization to Disclose Health Information form and submit it to AAR.

Please call the center where your exam was performed to arrange for film or CD pick up or mail delivery.

As a service to our patients, AAR will provide images to referring physicians at no charge. Patients requesting images will incur a fee (outlined below) unless those images are required by the referring physician.

For all procedures performed after July 2007, images are available on CD or film. There is no charge for the first CD copy. Film prints are available at $7.00 per sheet of film. Additional copies are available for a fee of $7.00 per CD or sheet of film.

For all procedures performed before July 2007, original films may be checked out at no charge. Copies of films, if available, are provided for a fee of $7.00 per sheet. Note that, for example, the charge for a copy of an exam with 5 images would be $35.00.

In compliance with HIPAA regulations, films or CDs will not be released to anyone other than the patient without authorization. If you are picking up images for someone other than yourself, you will need identification and written authorization from the patient. If an authorization note is already on file at AAR, only identification will be required.

Patient Portal

The Patient Portal provides secure, private communication with your healthcare provider through online access into your personal health information.

VISIT THE PATIENT PORTAL

Patient Privacy

AAR is committed to protecting your medical privacy, and we adhere to all HIPAA and Privacy practices and regulations. Please click on the link below to read our Patient Privacy Statement.

VIEW OUR PRIVACY STATEMENT