For Patients

Resources for before and after your imaging exam

Empowering you on your imaging journey
resources and support for patients

Whether you want to schedule an appointment, need assistance with accessing your medical records, or want to find helpful information about insurance requirements and coverage, our dedicated team is here to help.

Schedule an appointment

Alexandria Radiology offers fast and easy scheduling Monday-Friday from 7:30 a.m. to 5:00 p.m. To best serve you, please have the order from your physician, and your insurance information available during the call.

Appointment FAQs

Please bring your doctor’s order, your current insurance card, a valid photo identification card and a listing of any medications you are currently taking.

We realize that life happens, and you may have to reschedule or cancel your appointment. Please call us at least 24 hours in advance. To cancel or reschedule an appointment, please call 703-824-3260.

If you are more than 15 minutes late for a scheduled appointment, we will try our very best to work you into the schedule, however it may be necessary to reschedule your exam so as not to inconvenience our other patients. Upon check-in, one of our Patient Service Representatives will inform you of the anticipated wait time. At that time, you may choose to wait while we work you back into our schedule or you can reschedule your exam.

Access to your medical record

To arrange for release of your images on CD, please complete the Authorization to Disclose Health Information form.

In compliance with HIPAA regulations, CDs will only be released to the patient without authorization. If you are picking up images for someone other than yourself, you will need identification and written authorization from the patient. If authorization is already on file at AAR, only identification will be required.

As a service to our patients, AAR will provide one set of images to referring physicians at no charge. Additional copies are available to patients for a fee of $7.00 per CD.

Please call 48 hours in advance to the center where your exam was performed to pick up a CD or to have your records mailed to you.

Icon Phone BlueAlexandria: 703-751-5055, opt. 3

Icon Phone BlueWoodbridge: 703-494-3309, opt. 3

Make a payment

When you have received a statement from Alexandria Radiology for your imaging exam, you can easily pay online at: patientnotebook.com/AlexandriaRadiologists

Billing and insurance FAQs

For billing questions, please contact our medical billing partner, MBMS, and a service representative will be happy to assist you:

Medical Billing Management Services
c/o Association of Alexandria Radiologists, PC
PO Box 79537
Baltimore, MD 21279-0537

E-mail: billing@alexandriaradiology.com

Phone: 1.877.235.7686

Alexandria Radiology participates with most major insurance plans to provide convenient access for patients at our imaging centers in Alexandria and Woodbridge. Health plans can periodically change; we recommend patients always confirm participation with their plan administrator prior to scheduling.
  • Aetna
  • Alliance
  • Anthem
  • BCBS Federal Employee Program
  • CareFirst
  • CHAMPVA
  • Cigna
  • Coventry Healthcare
  • GEHA
  • Golden Rule
  • Humana Non-Medicare Plans
  • Innovation Health
  • Johns Hopkins US Family Health Plan
  • Medicaid DC, Virginia, Anthem HealthKeepers Plus
  • Medicare
  • Meritain Health
  • MultiPlan
  • OneNet PPO
  • TRICARE
  • TriWest Healthcare Alliance
  • United Healthcare
  • WellNet Healthcare
  • Workers’ Compensation Insurance Plans
There are a few exceptions.  We do not accept United Healthcare Community Plan, Aetna Better Health, Optima Health Medicaid, Maryland Medicaid, Humana Medicare, and Medicare Advantage, to name a few.  If you have any questions, please contact your benefits administrator, and always check that AAR is in-network for your plan.

For technical questions, please contact our medical billing partner, MBMS, and a service representative will be happy to assist you:

Medical Billing Management Services
c/o Association of Alexandria Radiologists, PC
PO Box 79537
Baltimore, MD 21279-0537

E-mail: billing@alexandriaradiology.com

Phone: 1.877.235.7686

Yes. At Alexandria Radiology, we believe that healthcare should be affordable without compromising quality. As a free-standing imaging facility, our costs are oftentimes significantly less than a hospital-based imaging center for both insured and uninsured self-pay patients.

We value your feedback

Alexandria Radiology is dedicated to providing the highest quality service and ensuring your experience as a patient is a positive one. We invite you to share your feedback on Google. If there was anything about your experience that needs to be improved, please contact us so that we may give you our undivided attention.

Contact us

Learn more about
Our services and how to prepare for your appointment
Find your location
Two convenient locations in Alexandria and Woodbridge